Business customers can generally place a purchase order (PO) through customer service with our billing company element 5. Private customers are not eligible for this type of order.

element 5's contact details are as follows:

element 5 Customer service USA
PO Box 844
Greensburg, PA 15601-0844 USA

Tel.: +1 (724) 850-4689 or +1 (800) 406-4966
Fax: +1 (724) 850-8187

POs should be printed directly from your accounting system on company letterhead. All POs must include the following information so that we can process your order:

• The product name and code:
  
• Mini-stream Ripper -- 213091
• Mini-stream RM-MP3 Converter -- 222879
• ASX to MP3 Converter -- 300019438
• RM Downloader -- 300075674
  
• The number of units you wish to order
• The name to which the product should be licensed
• Your company's billing address
• Contact name, phone number and fax number
• The e-mail address for the order confirmation and invoice and, if different, the e-mail address for delivery
• The currency you would like to order in (if applicable)

If this information is complete, element 5 customer service will be able to process your order without delay.