To request an invoice copy, you can contact element 5 directly by calling toll free in the USA on 1 800-406-4966.

As we do not have access to our billing company's sales database, we are not able to issue copies of invoices.

If calling outside of the USA, please call +49.221.31088.30 (during European business hours).

You can also communicate with element 5 via email at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it or submit a query at http://esd.element5.com/ccc/customer_service.html